Recent Posts

Identifying Commercial Client's Top Priority: Business Interruption

2/28/2018 (Permalink)

Commercial Identifying Commercial Client's Top Priority: Business Interruption This project began December 26th, 2017. This was a commercial mold loss which began from a leaking roof earlier this year.

Avoiding business interruption is almost always the top priority of our commercial clients. 

At SERVPRO of Natchez, many of our members come from backgrounds in finance and accounting professions, and they understand the importance of maintaining cash-flow for a business. 

Prior to beginning a commercial restoration project, the facility is walked-through with appropriate decision makers. If avoiding business interruption is a priority, our team will work with the client to provide quality service while helping the client maintain production in their facility. Some of the ways we do that is by working out a schedule with the client so that our team works after hours or on weekends while the facility is normally closed; or, we may work around the client in specified areas during business hours; another solution is moving the client to another building until restoration and repairs have been completed. Whatever the answer may be, each is tailored to meet and satisfy the needs of our client on a case by case basis.

Commercial Damage?

SERVPRO of Natchez recognizes the urgency to react and to immediately build a recovery plan when we partner with commercial clients. Our office works with our partners to make sure documents flow through the right channels in order to simplify settlements during claims or direct pay losses. If tenants are involved, we have the flexibility to work directly with them individually. We also anticipate and recognize coverage issues so that our customers can understand how the claim will be settled.

The SERVPRO brand is the most recognized and respected brand in the mitigation industry. If there is a disaster in your commercial facility, call the team at SERVPRO of Natchez at 601.304.5554.

Tornado Season and Storm Cleanup

2/28/2018 (Permalink)

Storm Damage Tornado Season and Storm Cleanup Know the signs of a tornado before it hits!

Tornadoes can strike quickly, and oftentimes, without much warning. According to NSSL, “A tornado is a narrow, violently rotating column of air that extends from the base of a thunderstorm to the ground.” Tornadoes are often hard to see unless a funnel forms because wind is invisible. Tornadoes can be difficult to see unless dust and debris are gathered within the condensation. If you cannot see the funnel, debris clouds can often mark their location. Made up of water droplets, dust, and debris, tornadoes are the most violent of all atmospheric storms.

How long is tornado season exactly? In the Southeast, tornado season lasts from March through May; however tornadoes can occur through early fall. Tornadoes often follow behind severe thunderstorms and hurricanes. Unfortunately, Baldwin County is no stranger to either.

Before the Storm  

Know the Signs:

  1. Whirling cloud of debris
  2. Very still air and lack of wind, especially following severe thunderstorm or hail
  3. Dark, greenish sky
  4. Low-lying wall cloud
  5. Debris being thrown from the sky
  6. Bright flashes near the ground, especially at night

During the Storm

During the storm, it is always best to find shelter. It is never a good option to be outside during the threat of severe weather such as tornadoes. Head to a storm shelter or sturdy building if possible. If a storm shelter is available, make this your first option. If it’s not, head to a sturdy building with a basement. If you do not have access to a basement or storm shelter head to a sturdy building, moving to the center away from windows and exterior doors. Stay in the shelter until the storm passes.

After the Storm

SERVPRO of Natchez specializes in storm damage cleanup. After the storm, SERVPRO can restore your home, business, and personal property back to preloss conditions. We have the tools, resources, and training to make any loss “Like it never even happened.”

Cleaning up after a storm doesn’t have to be hard, and choosing a company doesn’t have to be, either. SERVPRO of Natchez is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of this community and want to do our part in making it the best it can be.

If you experience a storm and need professional and trained help please call our office at 601.304.5554.

Speed is Key for Water Damages

2/28/2018 (Permalink)

Water Damage Speed is Key for Water Damages Water damage on hardwood floor

What is Mitigation?

In its simplest form, mitigation is what we do to stop the damage that would occur if nothing is done following a water or fire damage. If not mitigated, water and contaminants that are the by-products of fire damage cause significantly more damage over time to the property. 

The primary goals of mitigation are the following:

  • stop the damage
  • save costs (decide whether items need to be restored or replaced)
  • get the home or business owner back to normal, faster.

The insured has a responsibility to mitigate even before the insurance adjuster and restorative drying vendor arrives; but, a property owner can only do so much. The restorative drying vendor should be ready for whatever happens.

Speed is Key

Fast response during the water damage is vital as significant damage to both structure and contents can occur as early as a few hours.

Speed is the key to effective mitigation, and effective mitigation saves time, headaches, and money.  

The primary reason to respond quickly is to avoid secondary damage. After the water is extracted and the area is sanitized, the drying equipment is set. The key to successful drying is creating a balanced drying system. Wood floors pose special problems for extraction as water becomes trapped under and between the planks. Water atop the wood floor is removed with a light squeegee wand but that below may need to be extracted by specialty drying equipment such as the mat system we see in this picture. Air movers direct airflow to the areas that are in need.

Choose a Quality Restoration Vendor

An effective mitigation company needs to be ready for whatever happens, and have the equipment needed to mitigate the loss as quickly as possible, regardless of the size and/or extent of the loss conditions.

At SERVPRO of Natchez, we understand the need to be faster to any size disaster. Call us and we will make your water or fire damage "Like it never even happened." 

The SERVPRO Difference

2/22/2018 (Permalink)

We hope that you never need our services, but in case of fire, water, or mold damage to your home or business, we hope that you would choose us.

Our technicians are highly trained in handling water, fire and mold. All SERVPRO employees are required to pass rigorous training, and are also required to pass a background check.  You can be sure that knowledgeable and trustworthy technicians will respond to you loss, 24 hours a day, 7 days a week. SERVPRO promises to be on-site within 4 hours of notification of your loss. We will brief your adjuster, or other point of contact on the scope of your loss within 8 hours of being on-site. It's not about only being fast to your disaster, it's about having the knowledge to know how to properly handle your loss, so that no secondary damage occurs.

For more information about our services, please visit:

Advice during Wintery Weather

2/8/2018 (Permalink)

We rarely see cold winters in the Natchez, Mississippi area. When we do, there is a good chance we as homeowners have a brief panic and do not know what to do.   SERVPRO of Natchez cannot fix your frozen or busted pipe, BUT we can clear up your standing water and start the dry out process in your home as quickly as we possibly can. We turned to some of our Northern Franchises that deal with freezing climates frequently to provide our county with some advice and knowledge during Winter Storm Grayson.

Owner David Moore of SERVPRO of Natchez explains that a burst pipe is commonly a result from a frozen pipe thawing to quickly. As daylight brings warmer temperatures, the pipe’s atmosphere potentially changes to quickly causing the burst. Advice? Leave your cabinet doors open and do not worry about cranking the heat up. Leaving a faucet or two in different parts of your home will keep the water moving through pipes and make it more difficult to freeze. Some advice from a plumber "Now is not the time for conserving energy. If you have a basement that you don't really use but there is a thermostat down there, you gotta turn that up. You don't want any of your zones lower than 68 degrees on days like today."

Financially, the higher heating charges will be less expensive than a water damage. Use a hair dryer on an exposed pipe that may potentially be frozen, using slow, low heat will unfreeze the pipe at a slow pace.

If your home or commercial business does suffer an emergency pipe burst, call 601.304.5554 SERVPRO of Natchez is always “Here to Help” in any way that we can and as quickly as we can.

Fire Damage to Your Belongings

2/8/2018 (Permalink)

The importance of contents coverage whether you are renting or you own your property is so important. Making sure your coverage is enough to cover even the little items is just as important. These things add up when you are having to replace your entire home.

We may protect our homes as best as we can from a fire, but surrounding homes or apartments can also be the cause. A small fire turned into a huge fire very quickly in this property because it could not be contained in time. 

Some contents can be saved by a textiles company or by SERVPRO of Natchez with soot cleaning or refinishing. There are some items, however, that go beyond the ability of even experienced restoration companies. To have a professional look at your soot damaged property and find out if it can be saved, call 601.304.5554.

Fire Place and Space Heater Safety

2/8/2018 (Permalink)

Fire Damage Fire Place and Space Heater Safety Safety First

According to the NFPA( National Fire Protection Association) heating equipment used in cold winter months are the leading cause of home fire deaths. Heating equipment estimates about $1 billion in property damages annually. 

If you choose to use heating equipment in your Tuscaloosa home, please use some of these safety tips provided by NFPA:

  • anything potentially flammable should be a minimum of 3 ft away
  • practicing a "no kid zone" in the 3 foot surrounding area of a heater or fireplace
  • sturdy screen in front of your fire place to catch wayward sparks
  • store ashes once they have cooled completely in  a metal container and place the container away from your house
  • turn off portable heaters when leaving the room or going to bed
  • test your smoke alarms monthly. Replace all batteries at least once a year. Don't need batteries? Replace those smoke alarms every 10 years
  • clean and inspect the fireplace every year before winter season when you need it!

In the event of a Fire in your home, call SERVPRO of Natchez to help you with the clean up and restoration of your property!

Mold in Storage

2/8/2018 (Permalink)

The Miss-Lou area can experience microbial growth, or mold, year round with Mississippi unpredictable weather and rather warm winters. 

SERVPRO of Natchez has seen many different growth situations. If your health is a concern with this invasive growth, we always advise you speak with an Environmental Hygienist who will usually do a clearance test after mold remediation. Common factors that are found to create the optimal environment for growth is a food source such as paint, glue, paper etc, moisture, warm and dark areas. It is common to find growth in your ductwork or corners of your basement. If your home has not properly been remediated following water invasion, the risk of growth is more likely. If you are a property owner and see microbial growth in your home, call 601.304.5554 to find out how SERVPRO of Natchez can help you. 

Pros of Fire Sprinklers

10/24/2017 (Permalink)

Reasons to invest in fire sprinkler systems

    • They add about 1% to the cost of a new home. This is about the same as the cost to upgrade carpeting.
    • They increase property value. 
    • The can lower your homeowners insurance.
    • They do not freeze up.
    • They can put out a house fire in 1 1/2 minutes.
    • They cause less damage to belongings.
    • Most of them can be concealed when not in use. 
    • Lowers the risk for injury and even death.

It gives you a sense of peace knowing that your family is more safe and secure. We all want our homes to be a place where we can be comfortable and at ease. Talk with others such as neighbors and friends about installing a system in there homes. Most people don't think about installing a fire sprinkler system as a safety measure but maybe it is time you and them to  reconsider this when thinking of a great investment for your home or business. 

We hope you never need these expert services but if you do, call us at 601.304.5554 or visit us on the web at

What Plumbers Say Cause Drain Issues

10/23/2017 (Permalink)

Water Damage What Plumbers Say Cause Drain Issues When this happens, call SERVPRO of Natchez 601.304.5554. "Like it never even happened."

As a homeowner you should never underestimate the seriousness of drainage issues. Plumbers have weighed in and have given their expert opinion on what causes these issues and some tips on how to avoid them. Here are the four things to look for.

  1. Recurring Clogs- If a clog returns, chances are that there is a deeper clog. 
  2. Multiple Clogged drains-If you have several clogged drains, you may have a clog in your main drain.
  3. Foul odor-Persistent sewer odors coming from your drain or drains can be a major sign of a drainage issue. 
  4. Flooding-One of the worst problems associated with clog drains is sewage backup. Getting a professional on the site as soon as you can will help you avoid a big problem.

Routine maintenance is key to keeping those drains open. Use drain catchers or less toilet paper. Also make sure that you run plenty of water into the garbage disposal after use. Just those few things help a lot. If you ever do have water damage, call SERVPRO of Natchez with your water needs. We will be there to clean up the mess those clogged drains made. 

Again, we hope you never need these expert services but if you do, call us at 601.304.5554 or visit us on the web at   We have helped hundreds of families recover from water loss damages.